Personal care
We provide a wide range of practical support that will enable you to remain living independently in your own home.
We recognize that each person we support is unique with their own needs, preferences and aspirations for the future. Whether you need assistance to bathe and dress, support with your medication, housework, shopping or accessing the local community, we are here to give you the care and support you need, ensuring you lead the most independent life possible.
Our care packages are completely personalised in line with your requirements and are designed with as much or as little input from yourself and your family members as you choose.
Specialist care services
We recognise that every person we support is unique with differing care needs, and that specialist care services are required to focus and achieve the best outcomes for those who have particular care requirements.
Dementia care
As you may already know, dementia can be a challenging condition to live with whether you are the person with the condition or if you care for someone who has it.
Every day is different, and the care and support required can vary dramatically from day-to-day. In addition to this, caring for someone with dementia requires specialist communication, behavioural skills, and routine to ensure identity is maintained and dignity preserved.
- Personal care and support
- Respite care for family members, including live-in or night care
- Assistance in participating in the local community through visits to libraries, places of worship, leisure centres or shopping
- Maintenance of current skills and teaching of new communication techniques
- Assistance to keep up hobbies such as music, crafts, exercise, cooking and gardening
Our dedicated dementia care staff undergo specialist training in Dementia Awareness and Dementia Care, ensuring they are equipped with the necessary knowledge and understanding of each stage of this condition.
Live-in care
There are many reasons why people may require live-in care; whether you are in need of a little companionship, leaving a loved one for a short break or you simply need that additional support if circumstances are becoming increasingly challenging for you or a loved one.
Live-in care offers unique full-time one-to-one support to both individuals and couples in the familiar surroundings of their own home, ensuring that you or your loved one can remain as independent as possible and avoid the need for a care/nursing home placement. Our live-in service is tailored to each person’s needs and aspirations, no matter what their level of dependency.
Having a full-time Care Practitioner not only provides you with personal guidance and support, but also reassurance and peace of mind to family and friends situated close by or further afield. The permanent presence of a live-in Care Practitioner enables family and friends to be confident that help is on hand when and where needed.
Our live-in care service is available to younger and older individuals and can be utilised both on a long-term or short-term basis, for needs of high-level dependency and complex conditions to assistance in rehabilitation or companionship.
Whilst we will tailor a care package to suit your needs, please refer to the Personal Care Services page for an overview of the traditional services we offer. If you would like more information about our live-in care services and how we can support you or your loved one, please who will be happy to assist.
Learning disability
Whether supporting you in your own home or in supported accommodation, we recognise that everyone’s support needs are different.
It is our ethos to understand an individual’s strengths and abilities and adapt our service, accordingly, providing enabling support that develops independence and promotes involvement in day-to-day activities.
We have specialist teams for learning disabilities, physical disabilities and mental-ill health; their expertise and experience are available across all of our services. We have considerable experience of supporting individuals with:
- Complex needs
- Challenging behaviour
- Dual diagnosis
- Drug and alcohol dependency
- Family support
We also have experience in supporting individuals with greater abilities, who may only require a few hours support per week.
End of life care
Our dedicated End of life care teams are specially trained to support those with terminal conditions and work closely with the relevant health care professionals to ensure you receive the best possible care.
We ensure a small team of care staff provide compassionate end of life support that is tailored to the individual needs of our customers and their families, providing assistance with personal care and, or practical tasks, focussing on:
- Maintaining dignity
- Supporting customers to be comfortable at all times
- Assisting with pain management
- Empowering our customers to have control about how and where their care is provided
- Delivery of sensitive person-centred care that supports the wishes and aspirations of our customers and their loved ones
End of life care is carried out under the full guidance and instruction of your clinical and medical professionals.